At Photongift, we take pride in crafting personalized gifts that bring joy and lasting memories. Since each product is made to order and customized specifically for you, we follow a clear and fair return and refund policy to ensure your satisfaction.

1. Return Policy

Return the product within 2 days. We will deliver the replacement within 2 days.

2. Refund Policy

Once the refund is approved, the amount will be credited to the original payment method within 7-10 business days
Shipping policy- The product will be delivered to you within .3-4 working days

3. Cancellation Policy

Orders can only be cancelled within 6 hours of placement. After this window, we begin production and cannot process cancellations or modifications. If you wish to cancel within the allowed time, please email us immediately at kumaraswamy0007@gmail.com or call our +91 99669 66070 number.

4. Non-Refundable Items

We do not offer refunds for:

  • Mistakes in uploaded photos or text provided by the customer.

  • Minor color or print variation due to screen differences.

  • Late deliveries caused by external courier delays.

Please double-check all personalization details before submitting your order.

5. Contact Us

If you have any questions about your order or want to report an issue, please contact our support team:
SHRI BEDDADI KUMAR
H- 55/1. Busdepo road, near hdfc bank, valabnagar , wanaparthy distic, telangana. India

Email: kumaraswamy0007@gmail.com
Phone: +91 99669 66070